I had recently received my business insurance renewal policy and they told me about the convenient ways I can pay them, which were by cheque or credit card. I noticed the letter advised me there would be a 2.5% charge for using a credit card for payment. Immediately, I called the insurance company to ask why they are charging this extra percentage. I was advised that they are entitled to a service fee. I disagreed. So I made a phone call to the Canadian Consumer Affairs, and challenged this disagreement in question. Their response was interesting. It is not illegal, however, it is against the terms and conditions with the credit card company to increase a percentage against payment. Knowing this, I had to call the credit card company directly, and ask the question as to why I am getting charged 2.5% on top of my insurance fees. To be…